As our world gets smaller and globalization gets stronger, intercultural competence and great intercultural communication become a necessity to be successful. Listening is a highly regarded skill. These interactions can also be extremely rewarding. Don't miss the opportunity to read Part 1 - Intercultural Communications: How Culture Complicates Communication which talks about culture and gives examples of varying intercultural communication challenges. Just as you gather important data and talking points for the meeting, do your due diligence on the business and social customs of the people you'll be speaking with. Watch for their reactions to different communication styles. As business becomes ever-more global, intercultural communication has become a vital skill. This article is an updates version of an earlier article that was originally published in September 2014. 5 Tips for Developers to Stay Competitive in a Constantly Evolving Industry, How to Resolve Conflicts in Remote Software Development Teams, Breaking Software News: Perficient Acquires PSL, Agile Custom Software Development Services, Comprehensive Outsourcing of Quality Assurance Support, Cloud Architecture Design and Implementation, Cloud architecture design and implementation, Nearshore IT outsourcing team augmentation, Intercultural Communications: How Culture Complicates Communication, Cutting Deployment Times by 50% and Infrastructure Costs by 30% with Devops, PSL Corp Receives Distinguishing Status as Clutch Global Leader, PSL Corp Selected as a Top Software Developer and Top Web Developer in Latin America, PSL Secures Position as the Top Custom Software Developer in Latin America, PSL Makes IAOP’s The Best of the GO100 List, Av. In today’s rapidly changing professional world, it’s critical to gain an understanding of how cultural elements influence communication between individuals and groups in th… And, while it depends on the situation and what component of culture you are dealing with, the guidelines listed below can be used to help in any cross-cultural situation to make sure your message and intention is clear, and that you understand what others are saying. Join the discussion below and let us know! Now, I would like to summarise the goals of intercultural learning, as follows– The primary task of intercultural learning is to develop intercultural … Do not walk into the situation unprepared if you can avoid it. Use modes of communication that are proper to the culture being addressed. Every advancement in technology, communication and transportation has made it easier for companies to go global. Depending on the course structure and the platform, you might get a lifetime access to your course to be able to review selected lectures and come back to the content any time you want. 6. Self-reflection. This method not only allows you to deal with conflict in the workplace but also avoid it in the first place. All rights reserved. Your ultimate goal is to put all of that knowledge into practice. Patience and understanding are two of the most important concepts in intercultural communication. It’s much easier to be sensitive to the workplace styles of different cultures if you include people of different cultures in decision-making. In Colombia, "Hacemos la vaca" means to collect money to buy something together. Ask Questions. Improving Intercultural Communication Skills. Be especially aware of long-established phrases that could even be deemed offensive. There are a number of strategies that can be used to better understand and improve intercultural communications. Intercultural communication is important because modern communication and transportation networks bring businesses, organizations and individuals in contact with a large diversity of people from all over the world. To safeguard your organization’s financial security. ©2020 DeltaQuest Media. Something as simple as a greeting or a handshake can be done differently in another culture and getting it wrong could affect your visit right at the start. How you were raised to function in society creates a lens through which you view everything. Some key components include motivation, self- and other knowledge, and tolerance for uncertainty. Intercultural Communication: Building Relationships and Skills provides clear explanations of relevant communication theories and practical advice for improving communication skills.This text is designed to introduce students to the most important concepts, theories, and strategies related to intercultural communication. There are numerous components of ICC. This can be an excellent resource for learning about other cultures in a more informal and organic way. In other words, cross-cultural communication refers to the ways in which people from different cultural backgrounds adjust to improve communication with one another. Additionally, varying viewpoints or ideas might contradict your own, but you'll still need to listen respectfully. Having a multicultural workforce can give you an important competitive edge, but managing diversity takes a lot of skill, according to Wittenborg CEO Maggie Feng. The following are suggestions that may help you to improve your intercultural communication skills: Be open to new ideas, beliefs, experiences, and ways of living. PSL partners with its clients from nearshore locations to help them succeed on their most complex software development challenges. When communicating with people of the same background, we often lapse into shorthand, idioms and jargon. If you work in a multinational office, work or study abroad, or simply want to know how to improve your communication skills, understanding how to overcome cultural differences is crucial. addressed the complexity of culture and how it can, communications when individuals from one culture interact with individuals from another. It’s essential to examine your point of view, cultural background and any potential bias you may have. Aside from the personal benefit of meeting interesting people, learning about other cultures and how to communicate more effectively, working with a diverse group also contributes to the success of the company you work for. Many companies, from start-ups to corporations with thousands of employees, have gone global with their business. Obviously, you needn't sign up for a language course to communicate with every person on your team. A few key phrases, including greetings and thanks, can go a long way to showing you're paying attention and want to engage with colleagues in a more personal way. Certain cultures avoid strong eye contact when speaking, so you'll make someone highly uncomfortable if you are trying to force strong eye contact they are not used to doing the same. Learning about other cultures and developing intercultural communication competences and skills can help facilitate the multicultural encounter and can lead to … Images property PSL S.A.S. Debbie Narver, an author and an expert in cross-cultural team performance, advises every person to consider their own ethnocentrism. To consider their own ethnocentrism not only allows you to deal with conflict in workplace... Aspect of honing these skills and have different styles of different cultures if include. Business communication '' class for undergraduates last week can avoid it in the first.! 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