I worked at California Department of Consumer Affairs full-time Pros Great hours for an investigator position, definitely well worth balancing a work/family life. Consumer Assistance Our toll-free telephone line, (800) 952-5210, is staffed Monday through Friday from 8:00 a.m. to 4:50 p.m. except the first and third Wednesday of each month when we open at 8:30 a.m. DCA is a regulator â DCA investigates consumer complaints on issues under its jurisdiction. Government Code Section 1031(f) and POST Regulation 1002(a) (7) requires psychological screening of applicants for peace officer classifications. 18. Three years of experience in the California state service performing the duties of a Senior Investigator, Department of Consumer Affairs. Starting January 1, 2021, new laws will impact licensees who prescribe and/or dispense controlled substances. Reviews from Department Of Consumer Affairs employees about Department Of Consumer Affairs culture, salaries, benefits, work-life balance, management, job security, and more. Department of Commerce and Consumer Affairs. Click Here. Printer Friendly Version. Consumer Assistance Our toll-free telephone line, (800) 952-5210, is staffed Monday through Friday from 8:00 a.m. to 4:50 p.m. except the first and third Wednesday of each month when we open at 8:30 a.m. Previously, the deadline to report was seven days after dispensing. This is the advanced journey level in the series. Knowledge of: All of the above, and program policies and procedures. Department of Commerce and Consumer Affairs. At the Department of Consumer Affairs (DCA), weâre committed not only to hiring but to retaining a diverse workforce free from discrimination. Career Credits will not be added to the final score for this exam, because it does not meet the requirements to qualify for Career Credits. Series established April 9, 1991. 1. Experience: Five years of progressively responsible experience as a peace officer involved in civil or criminal investigative work, including or supplemented by at least two years of supervisory experience in an investigative assignment. Telephone: (800) 952-5210 Willingness to work in various locations throughout the State and at odd and irregular hours; keenness of observation; good memory for names, faces, places, and incidents; tact; willingness to associate with criminally inclined persons and environments; satisfactory record as a law-abiding citizen; ability to work under stress and adverse conditions; and possession of a valid California driver's license of the appropriate class issued by the Department of Motor Vehicles. Two years of experience in the California state service performing the duties of a Investigator, Department of Consumer Affairs, Range C. Experience: Three years of progressively responsible experience as a peace officer involved in civil or criminal investigative work, including or supplemented by at least one year of supervisory experience in an investigative assignment. DCA is a licensing entity â Through its licensing entities, DCA licenses more than 3.6 million professionals and enables consumers to check the license status of these professionals online or by phone. Incumbents plan, organize and direct a staff of investigators assigned to a geographical area in a region; provide assistance to high-level staff in the development of policies and procedures; may be assigned to headquarters to assist a superior in planning, developing and directing a major investigative program; may be assigned Internal Affairs, Special Investigation and background investigative duties; may act as liaison with related law enforcement and allied agencies; may perform other administrative duties; and prepare reports and correspondence. Click here to see the gallery and to learn more about NDEAM: https://thedcapage.blog/2020/10/14/october-is-national-disability-employment-awareness-month-2/. In addition, the Supervising Investigator classes will be required to complete the supervisory course as prescribed by POST. Effectively develop and control confidential informants and paid operatives. The Department of Consumer Affairs, or DCA, is a California state government department that is the umbrella organization over almost all California state licensing agencies, from the Medical Board of California to the California Board of Accountancy.. Under close supervision, incumbents receive on-the-job training from either a supervisor or an advanced journey level investigator to learn the full range of difficult and complex investigative work. Please enable scripts and reload this page. Search Department of Consumer Protection. Visit www.response.ca.gov. Revised Reporting Requirements for Controlled Substances â starting January 1, 2021, the dispensing of a controlled substance must be reported to the Controlled Substance Utilization Review and Evaluation System (CURES) within one working day after the medication is released to the patient or the patientâs representative. Connecticut State Department of Consumer Protection To protect the health and safety of the public and our employees, DCP has limited on-site staffing at 450 Columbus Blvd. Click here to view the new site. Contact Us . × For faster processing of license applications or renewals, the Bureau of Security and Investigative Services strongly encourages everyone to utilize the California Department of Consumer Affairs (DCA) BreEZe Online Services. Career Credits will not be added to the final score for this exam, because it does not meet the requirements to qualify for Career Credits. The Division of Investigation (DOI) is the police agency for the Department of Consumer Affairs, providing law enforcement investigation services for DCA licensing boards. Twitter icon RSS icon ... Division of Financial Institutions Finalizes Investigation of Mr. Cooper’s Misconduct and ... DCCA DISCIPLINARY ACTIONS (Through October 2020) Posted on November 27, 2020. Search Department of Consumer Protection. Investigators of the Department of Consumer Affairs conduct or supervise independent and diverse administrative, civil and criminal investigations against the vocational and professional licensees of the boards and bureaus within the Department of Consumer Affairs; detect or verify suspected violations of provisions of the Government Code, Health and Safety Code, Business and Professions Code, California Penal Code, Uniform Controlled Substances Act, and other related codes; locate and interview suspects and witnesses and analyze and evaluate their testimony; examine a variety of records to secure or verify information concerning suspected violations and violators; contact and interview individuals and representatives of business and governmental organizations; gather, assemble, preserve and report facts, statements or affidavits and other evidence for use in legal actions; make felony arrests; investigate complaints; conduct undercover and surveillance operations; investigate the financial and moral character of applicants for licenses; develop and utilize confidential informants; issue misdemeanor citations; investigate suspected misuse of license privileges; monitor probationary licensees; appear as a witness and arrange for the appearance of witnesses to present testimony in criminal, administrative or civil actions; serve legal papers; interpret and explain the laws, rules and regulations of the boards and bureaus; cooperate, train and maintain liaison with Federal, State, and local law enforcement agencies; participate in community forums; prepare correspondence, reports of investigations, affidavits and recommend action to be taken; prepare and serve search warrants, subpoenas, subpoena duces tecum, temporary restraining orders, civil injunctions, and asset forfeiture documents; conduct drug audits; issue administrative fines and citations; may develop program investigation policies and procedures which specifically require investigative or law enforcement expertise; act as technical advisors; and perform other related work. EXAMINATION INFORMATION Preview of the Special Investigator Training and Experience Evaluation PREPARING FOR THE EXAMINATION Investigators of the Department of Consumer Affairs may be assigned to provide technical assistance and training to local, State and Federal law enforcement agencies, pharmacists, medical/dental societies, hospital medical staff, technical and professional associations, as well as board and bureau members. Ability to: All of the above, and administer and manage a law enforcement program; plan, organize, coordinate, evaluate and direct the investigative efforts of multiple field offices in a given geographical area; implement training programs; assist in the formulation of the program's policies; assist in administering specialized investigator training programs statewide; address boards and bureaus, general public and allied agencies regarding the Department's mission and purpose; utilize effective and contemporary methods of sound fiscal and personnel management; research, recommend and implement alternative organizational improvements. California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal Department of Veterans Affairs. This series specification describes four Investigator, Department of Consumer Affairs, classes used by the Department of Consumer Affairs. The Investigations Division seeks to protect the public from unfair or deceptive business practices, including fraud and scams that affect the Connecticut marketplace. Read the scam alert and learn the precautions you should take to avoid becoming a victim. Each license record will reflect if a license is current, expired, or has been subject to disciplinary action like suspension or revocation. October is National Disability Employment Awareness Month (NDEAM), a national campaign that raises awareness about disability employment issues. Experience: One year of experience in the California state service performing�duties equivalent to those of an Investigator Assistant. Connecticut State Department of Consumer Protection To protect the health and safety of the public and our employees, DCP has limited on-site staffing at 450 Columbus Blvd. All levels in the Investigator, Department of Consumer Affairs, class series will be required to satisfactorily complete a basic investigative training course as prescribed by the Commission on Peace Officer Standards and Training (POST) prior to the completion of their probationary period. SUPERVISING INVESTIGATOR II, DEPARTMENT OF CONSUMER AFFAIRS BULLETIN RELEASE DATE: 12/12/16 SUPERVISING INVESTIGATOR II, VI98/8597/6CA36 FINAL FILE DATE: 1/3/17 DEPARTMENT OF CONSUMER AFFAIRS 16. Ability to: All of the above, and plan and conduct independently the most sensitive and complex investigations; effectively make use of computerized data and discern patterns of fraud; apply laws and rules of evidence to specific situations; effectively develop and control confidential informants and paid operatives; provide technical advice and assistance to, and conduct training for, appropriate law enforcement and allied health agencies; speak effectively before groups; coordinate multi-agency investigations; function in�a lead capacity; provide field training; and act as evidence custodian. An investigation is underway at the office of a Palm Springs-based obstetrician-gynecologist. This Cyber Safe NJ website, maintained by the Division of Consumer Affairs, provides useful tips to help consumers take an active role in protecting themselves and their information in the online world. This Cyber Safe NJ website, maintained by the Division of Consumer Affairs, provides useful tips to help consumers take an active role in protecting themselves and their information in … While mail and phone calls will be processed as quickly as possible, we recommend using our online services, or sending an email to the appropriate division/person instead. ), Experience: Two years of experience as a peace officer performing preliminary investigative work as part of the regular law enforcement activity; and. Automated services are available 24 hours a day, seven days a week. 2. A website for the State of California, Department of Consumer Affairs, Bureau of Security and Investigative Services In addition, use of "hard drugs" (e.g., heroin, cocaine, or hallucinogenics) at any time as an adult constitutes basis for disqualification from peace officer examinations. You will receive a notification regarding your adjourn date. Ability to: Develop techniques, methods and skills required in the conducting�of administrative and criminal investigations; apply laws and rules of evidence to specific situations; gather and analyze facts and evidence and present such evidence as required; analyze situations accurately and take effective action; participate actively in surveillance investigations; interview and interrogate; effectively control informants, paid operatives and confidential informants; appear as an expert witness; use and maintain firearms; serve subpoenas, write and execute search warrants and subpoena duces tecum; prepare accurate investigation reports; establish and maintain cooperative working relationships; communicate effectively both orally and in�writing. Further, this law requires reporting the dispensing of Schedule V drugs, in addition to Schedules II, III, and IV. Education: Equivalent to two years of college with a major in criminal justice, police science, law enforcement or criminology. All Florida Department of Agriculture and Consumer Services offices are currently closed to the public until further notice. Each license record will reflect if a license is current, expired, or has been subject to disciplinary action like suspension or revocation. Ability to: All of the above, and plan and conduct the most difficult, complex and sensitive administrative and criminal investigations; effectively supervise the work of a team of investigators and other administrative personnel; conduct and conclude background and internal affairs investigations; independently direct a special project or assignment in a given geographical area or region; and effectively contribute to the Department's affirmative action objectives. Mail documents to: Department of Consumer Protection operates the Consumer fraud Act and its.... 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